Frequently Asked Questions
Straight answers about where we work, what we handle, and how jobs are agreed.
Where do you work?
BrimBros is based in Morristown, Tennessee. Include your city or ZIP code when you contact us and we'll confirm whether your property is within our service area.
What types of repairs do you handle?
Describe the work in an estimate request and we'll tell you whether it's something we handle.
How do I request an estimate?
Use the estimate request form on our Contact page. Tell us what you need done and where the property is. We will follow up to talk through the work and, where needed, arrange to see it. If we can take on the project, we provide a written estimate describing the scope of work.
What information should I provide?
A short description of the work, the city or ZIP code of the property, and the best way to reach you. Photos, approximate measurements, a repair or inspection list, and your preferred timing all help us understand the job. You don't need to give a full property address in your first request.
Do you work with landlords and property managers?
Yes. BrimBros handles repair lists, turnovers and maintenance assignments for property owners, property managers and real estate professionals, subject to scope and scheduling. See the Property Owners page for details.
How are changes to the work handled?
The work is defined in a written scope. If something changes, because you want to add or remove work or because conditions are found that weren't visible earlier, we discuss it with you first. Changes and their effect on price and schedule are handled as set out in your written agreement.
How are scheduling and payment terms confirmed?
Scheduling and payment terms are confirmed in writing for each project before work begins. Submitting a request through this website does not book an appointment or create a contract.
Have a question that isn't answered here?
Ask it in your estimate request.
Contact BrimBros